Our sincerest apologies if you have submitted contact forms and didn't hear back from us. (Check your junk mail folder to see if communications ended up there.) Please accept this apology and give us a call. We didn't mean to forget about you! I promise!!
Hoffman Family Medicine uses a Direct Primary Care model. This is a little like joining a gym. We get paid directly from you, NOT your insurance company. This means that we work for YOU!! (not your insurance company) Woo Hoo!!!
Membership Fees (as of January 2018): There is no joining fee.
These are the fees for new patients. If you are an established patient of HFM already, please call the office or see mailings for your specific monthly fees. <21 years old: $30/month >21 years old (no upper age limits): $100/month
The monthly membership fee gets you the following benefits: -unlimited visits -30-60 minute visits, depending on availability and need -on time visits -same or next day appointments, if needed -comfortable office setting with easy parking -super nice and amazingly competent staff -you are seen by the same doctor every time -the doctor's phone number for calling or texting 24/7 -the doctor's email address for asking non-urgent questions -home visits if you're unable to come in (included within 20 miles of the office. Extra $20/10 miles/visit) -your doctor can truly coordinate care by having more time to communicate with your specialists
You can sign up for autopay, thus avoiding the potential for any late fees. You can set up payment with your debit or credit card, automated checking withdrawal. You can also pay by check or cash.
You will get a monthly invoice. The current month's balance is due by the end of the same month. (Meaning if you just received your March invoice, you need to pay by 3/31/17. If payment is not received on time, then a $20 late fee will be applied to the account.
This monthly payment is getting you access to see Dr. Hoffman. She is then choosing to not bill for the visit. As access to a doctor is not a service that insurance pays for, you cannot submit it to insurance for reimbursement. This fee does NOT go toward your deductible either. Just to be clear, the membership fee is going to be an out of pocket expense. See FAQs page for more clarification, or contact us with any questions.
New patients: call 607-643-4045 for more information
If you don't think the membership is right for you, there is one other option!
Some people really only need to have contact (needing visits, or prescriptions, etc) with the doctor once or twice a year.
There is an option of paying $250 visit. (If you have been a patient of HFM, please call regarding this price.)
For a CDL/DOT physical: $150
Any communications with Dr. Hoffman after this visit, however, will be limited to issues regarding that specific visit. Also understand that if you need anything like a medication refill, forms filled out, etc, then you would be required to come in for a visit (and therefore a charge)
If you have Medicaid, this option is not available to you. New York State law. Sorry.
If you have Medicare, you cannot submit this visit for reimbursement!! This is part of the Medicare Opt Out agreement. Sorry. We will explain more when we meet you.
For commercial insurance, if you have out of network benefits, then check with your plan if this can be submitted for reimbursement. (See FAQs for the best language to help you talk to your insurance.)
Call, text or email if you'd like to schedule one of these types of appointments. Members will have first priority when it comes to appointment availability.
The Extra Hug Wait List:
Unfortunately, not everyone can afford a monthly membership cost due to financial hardships or a sudden change in life situation. The Extra Hug wait list is intended for those patients who would like to be a member of this medical community but are unable to afford the monthly membership cost. If you would like to be put on the Extra Hug Wait List, then click on the I'm Interested button below. You can put it in the comments or just let us know when we contact you.
If you want to make either a one time donation, or pay a little extra every month, click the I'm Interested button below. When we contact you, just let us know.
As donations are received, patients will be taken from the Extra Hug wait list. This is community supported health care at its best!!!
Notice of Privacy Practices Your Information. Your Rights. Our Responsibilities.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. Uses and DisclosuresThe following categories describe the different ways in which we may use and disclose your individually identifiable health information, unless you object: Treatment. Your health information may be used by staff members or disclosed to other health care professionals for the purpose of evaluating your health, diagnosing medical conditions, and providing treatment. For example, results of laboratory tests and procedures will be available in your medical record to all health professionals who may provide treatment or who may be consulted by staff members. Additionally, we may disclose your health information to others who may assist in your care, such as other healthcare providers, your spouse, your children or parent.
Payment. Your health information may be used in order to bill and collect payment for the services and items you may receive from us. For example, we may use and disclose your health information to obtain payment from third parties that may be responsible for such costs, such as family members. Also we may use your health information to bill you directly for services and items.
Health care operations. Your health information may be used as necessary to support the day to day activities and management of Hoffman Family Medicine, PLLC. For example, information on the services you received may be used to support budgeting and financial reporting, activities to evaluate and promote quality, to develop protocols and clinical guidelines, to develop training programs, and to aid in credentialing medical review, legal services, and insurance.
Appointment reminders. Your health information will be used by our staff to contact you and send you appointment reminders.
Information about treatments. Your health information may be used to send you information that you may find interesting on the treatment and management of your medical condition. We may also send you information describing other health related products and services that we believe may interest you.
Law enforcement. Your health information may be disclosed to law enforcement agencies to support government audits and inspections, to facilitate law enforcement investigations, and to comply with government mandated reporting.
Release of Information to Family/Friends. Our practice may only release your health information to a friend or family member that is involved in your care, or who assists in taking care of you if you give us written permission. If parent or guardian asks that a babysitter take their child for an appointment, we will require a permission slip from the parent or guardian.
Patient mass communication. We may use your name and email address(es) and/or text numbers to contact you with bulk messaging. For instance, to share new promotions for the clinic, to send clinic newsletters, or to notify you of a physician’s upcoming absence, such as for vacations.
Other uses and disclosures in certain special circumstances.
Public Health Risks - (i.e. vital statistics, child abuse/neglect, exposure to communicable diseases, reporting reactions to drugs or problems with products or devices.)
Health Oversight Activities
Lawsuits and Similar Proceedings – May use or disclose in response to a court or administrative order, if you are involved in a lawsuit or similar proceeding or in response to a discovery request, subpoena, or other lawful process.
Deceased Patients – may be required to release to a medical examiner or coroner. If necessary, we may also release information in order for funeral director to perform their jobs.
Organ and Tissue Donation
Serious Threats to Health or Safety
Military - If you are a member of the U.S. or foreign military forces (including veterans) and if required by the appropriate authorities.
Inmates – Our practice may disclose your health information to correctional institutions or law enforcement officials if you are an inmate or under the custody of a law enforcement official. Disclosure would be necessary for the institution to provide health care services to you, for the safety and security of the institution, and/or to protect your health and safety or the health and safety of others.
Disclosures of your health information or its use for any purpose other than those listed above requires your specific written authorization. If you change your mind after authorizing a use or disclosure of your information, you may submit a written revocation of the authorization. However, your decision to revoke the authorization will not affect or undo any use or disclosure of information that occurred before your notified us of your decision to revoke your authorization. Your Rights You have certain rights under the federal privacy standards. These include:
● The right to request restrictions on the use and disclosure of your protected health information for treatment, payment, or health care operations. You have the right to restrict our disclosure to only certain individuals involved in your care or the payment for your care, such as family members and friends. We are not required to agree to your request; however, if we do not agree, we are bound by our agreement except when otherwise required by law, in emergencies or when the information is necessary to treat you. You must make your request in writing to the attention of the Privacy Officer. Your request must be described in a clear and concise fashion: a) the information you wish restricted; b) whether you are requesting to limit our practice’s use, disclosure or both; c) to whom you want the limits to apply.
● The right to receive confidential communications concerning your medical condition and treatment
● The right to inspect and copy your protected health information. We will provide a copy or summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee. Our practice may deny your request to inspect and/or copy in certain limited circumstances; however, you may request a review of the denial.
● The right to amend or submit corrections to your protected health information. This request must be made in writing and submitted to Privacy Officer with reasons to support your request. We may deny your request if you ask us to amend information that is in our opinion: a) accurate and complete; b) not part of the health information kept by or for the practice; c) not part of the health information which you are permitted to inspect and copy; or d) not created by our practice, unless the individual or entity that created is not available to amend the information. We will provide a written explanation for any denial in 60 days.
● The right to receive an accounting of how and to whom your protected health information has been disclosed. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any that you asked us to make). We will provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
● The right to receive a printed copy of this notice, even if you have agreed to receive the notice electronically.
Requests to Inspect Protected Health Information You may generally inspect or copy the protected health information that we maintain. As permitted by federal regulation, we require that requests to inspect or copy protected health information be submitted in writing. You may obtain a form to request access to your records by contacting your physician and/or privacy officer. Your request will be reviewed and will generally be approved unless there are legal or medical reasons to deny the request.
Hoffman Family Medicine, PLLC Duties We are required by law to maintain the privacy of your protected health information and to provide you with this notice of privacy practices. We also are required to abide by the privacy policies and practices that are outlined in this notice.
Right to Revise Privacy Practices As permitted by law, we reserve the right to amend or modify our privacy policies and practices. These changes in our policies and practices may be required by changes in federal and state laws and regulations. Upon request, we will provide you with the most recently revised notice on any office visit. The revised policies and practices will be applied to all protected health information we maintain.
Complaints If you would like to submit a comment or complaint about our privacy practices, you can do so by sending a letter outlining your concerns to:
Hoffman Family Medicine, PLLC Attn: Privacy Officer 50 Dietz Street Suite M Oneonta, NY 13820
If you believe that your privacy rights have been violated, you should call the matter to our attention by sending a letter describing the cause of your concern to the same address. You will not be penalized or otherwise retaliated against for filing a complaint.
This notice is effective on 1/2016 Revised 3/2017
Interested in joining Hoffman Family Medicine?
Already known patient to Dr. Hoffman?, click Join:
Hoffman Family Medicine, PLLC 50 Dietz Street, Suite M Oneonta, NY 13820 Phone/Text: 607/643-4045 Fax: 844/280-3063 email: firstname.lastname@example.org
IF YOU HAVE A MEDICAL EMERGENCY, PLEASE CALL 911
To sign up, please email or click Join the Family. You can also call or text 607/643-4045. We will contact you soon! If we don't get back to you within a reasonable amount of time, PLEASE try again. Thank you!
Nothing on this site should be construed as establishing a physician-patient relationship.